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Federal Contractor Misconduct Database (FCMD)

The federal government routinely awards contracts to companies with histories of misconduct, including contract fraud and other violations. POGO believes that providing this website will help to improve contracting decisions and increase public knowledge of how the government spends billions of taxpayer dollars each year. Read more…

Verizon Wireless Data Charges (FCC Investigation)

Verizon Wireless settled with the Federal Communications Commission (FCC) over its practice of charging “mystery fees” to mobile phone customers since November 2007. In January 2010, the FCC began investigating consumer complaints and press reports about unexplained data charges. The investigation focused on “pay-as-you-go” data fees, charges of $1.99 per megabyte that apply to Verizon Wireless customers who do not subscribe to a data package or plan, and found that approximately 15 million “pay-as-you-go” customers were or may have been overcharged for data usage. It was determined that the erroneous fees were caused by unauthorized data transfers initiated automatically by applications (like games) built into certain phones; accessing certain web links that were designated as free-of-charge (e.g., the Verizon Wireless Mobile Web homepage); unsuccessful attempts to access data when there was insufficient network coverage to complete the requested data transfer; and unwanted data transfers initiated by third parties and affecting customers who had content filters installed on their phones. Verizon Wireless agreed to pay the government $25 million. See related Verizon Communications instance, “Verizon Wireless Data Charges (Class-Action Lawsuit)”.

Misconduct Type
Consumer Affairs
Enforcement Agency
FCC
Contracting Party
None
Court Type
Administrative
Disposition
Settlement
Date of Settlement Announcement
10/28/2010
Contractors Involved Penalty
Total
Verizon Communications, Inc. $25,000,000
Further Information Released
Consent Decree 2/28/2013
FCC Press Release 2/28/2013

See also:

Federal Contractor Misconduct Database